"My brother-in-law is a lawyer."
(They never say what kind. My assumption: maritime.)
Every HR leader has heard some version of that sentence. Usually in the middle of an employee relations issue.
Today it's: "I asked ChatGPT."
The brother-in-law was never the problem. And neither is AI. Both can point you in the right direction. Neither was in the room.
They don't know the role.
They don't know the company.
They don't know the people.
They don't know what came before, or what comes after the decision.
They know the words. That's not the same as knowing the work.
Bring the AI answer. I use AI every day.
Then let's talk about everything it doesn't know.
